Customer Reviews
Norton's ' Chelsea Flower Shop
Local Ann Arbor, MI florist
Local Ann Arbor, MI florist
Date: Nov 14, 2024
Name:
Jeff F
State/Province:MI
Arrangement was better than website picture. Delivery was phenomenal. Per recipients request, flowers were delivered to a home address. Great service. Thank you,
Norton's-Chelsea Flower Shop's Reply:
Date: Nov 14, 2024, 12:52 pm
Thanks so much, Jeff, for your nice note! It is always our pleasure to "Deliver the WOW!"
Date: Nov 08, 2024
Name:
Pat O
State/Province:CA
Hi, most of the flowers were beautiful, however some of the blue delphinium were droopy and didn't bounce back. I have a photo if you'd like to see.
Date: Oct 29, 2024
Name:
Sylvia M
State/Province:CA
you sent a totally inferior and ugly arrrangement from the daily special that I ordered which was all yellow aka MAIZE for UMi and in roses and stargazer looking lilies. I want me money back.
Norton's-Chelsea Flower Shop's Reply:
Date: Oct 30, 2024, 8:11 am
Sylvia,
Thanks very much for your order! We are very sorry that the flowers failed to meet your expectations. Deal of the Day Designer’s Choice means that the designer chooses what flowers are included in the arrangement. It is not necessarily an all yellow arrangement. This was delivered on October 11th. Had we known about the misunderstanding, we would have created and redelivered the yellow rose and lilies arrangement meant to be ordered. Thank you, again, and take care.
Date: Oct 21, 2024
Name:
John H
State/Province:AL
Wonderful roses my wife loved them and with some refreshing of the water and trimming the stems still had 9 of the 10 looking great 12 days later. Easy online ordering process.
Date: Jul 31, 2024
Name:
Molly W
State/Province:IL
This is purely for customer service - called to ask a question and was shocked how rude the associate was, who then hung up on me while I was mid-sentence. Every other experience with Norton’s has been positive, but I will not order again given how rude this individual was.
Date: Jun 05, 2024
Name:
Patricia W
State/Province:MI
I recently posted a negative comment about your flower shop. Much to my surprise, today I received a beautiful floral arrangement with an apologetic note, expressing sorrow for my bad experience. This response has caused me to reconsider my negative reaction. Only a reputable place will stand behind its mistakes and make them right! Norton-Chelsea has done just that and I would now recommend them highly!
Date: Jun 02, 2024
Name:
Patricia W
State/Province:MI
My son sent me flowers from you for my May 28 birthday. The arrangement was called The Butterfly Effect and was gorgeous upon receipt. However, by the third day the water was cloudy and two roses were dead. Most of the rest of the flowers were dead or dying by the fifth day. I was very careful to not let the water run low. I am so disappointed! Sadly, the birthday balloon and the paper butterfly lasted far longer than the flowers!
Date: Sep 28, 2023
Name:
Miriam M
State/Province:MI
the arrangement was absolutely gorgeous
Norton's-Chelsea Flower Shop's Reply:
Date: Oct 04, 2023, 1:36 pm
Thanks so much, Miriam, for your nice note! It is always our pleasure to "Deliver the WOW!"
Date: Jun 13, 2023
Name:
Donna S
State/Province:BC
I had some flowers delivered to my sister for her birthday. She said they were beautiful and there were so many different flowers all in pinks and greens- her favorite. She's picky, but she was very pleased. I ordered from Canada and the process was smooth & easy. Very helpful staff. I told them what she liked and left it up the Norton's to put it together. Very Happy.
Date: May 29, 2023
Name:
J B
State/Province:MI
they did not have the flowers I ordered, so they called and were very nice and we talked about an alternative; however, my sister sent me a photo and I was not pleased with what was delivered - I asked for white with a splash of purple but the purple they used were purple carnations which just were not pretty - neither was some of the greenery. I was disappointed with the final product, though the person who called was very nice.
Norton's-Chelsea Flower Shop's Reply:
Date: May 31, 2023, 12:58 pm
Thanks very much for your order! I'm very sorry you were disappointed with the purple carnations and the greenery. Carnations are a very popular flower, but had we known you didn't care for them we would have used something else. I hope you'll give us another chance and we'll be happy to avoid anything you tell us you don't like.
Thank you again,
Tim
Date: May 28, 2023
Name:
Lochlan O
State/Province:MI
The roses were delivered with brown edges and the name on the card was misspelled. Other than that it was a very nice arrangement.
Norton's-Chelsea Flower Shop's Reply:
Date: May 31, 2023, 1:09 pm
Thank you very much for your order! I'm so sorry about the roses and the misspelled card message. Although it is too late to fix it for your mom, we are processing a 20% refund to your credit card. Thanks very much for letting us know there was a problem. We appreciate your confidence in us!
Regards,
Tim
Date: May 27, 2023
Name:
lisa c
State/Province:MI
Easy to order. Not sure how they looked.
Date: May 08, 2023
Name:
Reema J
State/Province:MI
Gorgeous selection of flowers. Delivered with style and care!
Date: Apr 07, 2023
Name:
Stephanie C
State/Province:GA
Everything was amazing!
Date: Mar 27, 2023
Name:
Lisa S
State/Province:MI
Chelsea flower shop has ALWAYS provided wonderful service as well as products! Highly recommend this shop!
Date: Feb 27, 2023
Name:
Steve S
State/Province:MI
You guys were great again thanks…I’ll use no one else when I want flowers…keep doin what your doin
Date: Feb 18, 2023
Name:
Alexandra D
State/Province:MI
Beautiful flowers, easy to work with business. Overall a nice experience
Date: Oct 13, 2022
Name:
Julie B
State/Province:KY
A+ for speed of delivery. C- for Bouquet being what I ordered. I ordered Baby's 1st block in Blue and giant yellow flowers were inserted, which were not in pic online. I would not have ordered giant yellow flowers, I wanted blue and white, like in the picture online. If I order again from Norton's Chelsea, I will call the order in and confirm what color the flowers are going to be.
Norton's-Chelsea Flower Shop's Reply:
Date: Oct 13, 2022, 8:44 am
Julie...
We're very sorry you were disappointed with your order! The baby block actually did have the pictured blue and white flowers, but also included three yellow gerbera daisies because those are in the recipe for the deluxe version you ordered. Regrettably, the website photo does not show a picture of the upgraded version, which is exactly like the standard version but with three yellow gerberas added.
We have contacted you and will be happy to replace the arrangement with one that has only blue and white flowers.
Again, we're sorry we disappointed you!
Date: Oct 05, 2022
Name:
Marilyn F
State/Province:ND
The flowers are in top notch condition anytime I order flowers, plants or holiday arrangements from Norton's Chelsea Flower Shop to have delivered to my family in Ann Arbor ehen I place an order from out of state. My family and I appreciate your creativity and attention to quality. Your friendly staff do an awesome job.
Norton's-Chelsea Flower Shop's Reply:
Date: Oct 13, 2022, 8:05 am
Thanks so much, Marilyn, for your continued business and ongoing confidence in Norton's-Chelsea Flower Shop! It is always our pleasure to "Deliver the WOW!"
Date: Aug 24, 2022
Name:
Cara F
State/Province:MN
Ordered a flower basket late last night and it was still delivered before noon today. I was amazed how quickly it arrived. It is absolutely gorgeous! Thank you!
Date: Jun 10, 2022
Name:
Jill P
State/Province:MI
Chelsea flowers is my new go to place for flower orders. They make beautiful arrangements and fast deliveries.
Date: May 22, 2022
Name:
Roland F
State/Province:CA
I appreciate better updates on the order status
Date: May 21, 2022
Name:
Nicholas V
State/Province:MI
This is my favorite flower shop in Ann Arbor
Date: May 21, 2022
Name:
Lorin B
State/Province:TX
Love the simplicity of your tulip arrangement. Great job delivering promptly. Y’all rock!
Date: May 21, 2022
Name:
Adam O
State/Province:WA
Norton’s was able to handle 2 last minute requests for delivery to Ann Arbor and they arrived on time and were very much appreciated. The process of purchasing the flowers through the site was very intuitive and fast.
Date: May 20, 2022
Name:
Lisa H
State/Province:OH
They were very quick and efficient - recipient loved the flowers
Date: May 07, 2022
Name:
Sandra O
State/Province:MI
The flowers were so beautiful! I would use this flower shop again as the flowers were exactly as the site showed!
Date: Apr 07, 2022
Name:
Krista K
State/Province:OH
They delivered a lovely bouquet locally, even calling me when they had questions about my order. Great service.
Date: Mar 15, 2022
Name:
Sinthuja K
State/Province:ON
I made a mistake in my order( forgot to put my name in the message/card) and when I called to resolve the issue, it was done quickly and without any hassles. Thank you!! My friend really loved the flowers and she said they were absolutely beautiful :D
Date: Mar 04, 2022
Name:
Kevin H
State/Province:MI
Nice flowers. Thanks
Date: Feb 14, 2022
Name:
Pat O
State/Province:CA
as usual, the bouquet was beautiful and delivery was fast
Date: Feb 07, 2022
Name:
Pat O
State/Province:CA
your service AND arrangements are excellent - always!
thank you,
pat oh
Date: Dec 31, 2021
Name:
LYNDA H
State/Province:ME
arrived as requested. Mother loved arrangement which was arrangers choice. Holding up well
Date: Dec 19, 2021
Name:
Patricia O
State/Province:CA
Chelsea flower shop is brilliant. The arrangements are always gorgeous
Date: Dec 08, 2021
Name:
Shelley P
State/Province:AZ
Quick delivery. Individual attention.
Date: Dec 07, 2021
Name:
Michele D
State/Province:CO
Great service, and my friends loved their flowers,
Date: Nov 10, 2021
Name:
Wanda B
State/Province:MI
Absolutely love the flower arrangement for my daughter in law!! Chelsea Flower has always been very reliable
Date: Oct 26, 2021
Name:
Tim G
State/Province:MI
Excellent Service!
Norton's-Chelsea Flower Shop's Reply:
Date: Oct 27, 2021, 7:58 am
Thanks very much for taking time to post a review! We really appreciate your business!
Date: Oct 22, 2021
Name:
Deanna K
State/Province:MI
My flowers were beautiful and lasted close to two weeks. Web page was easy to use. Would definitely recommend.
Norton's-Chelsea Flower Shop's Reply:
Date: Oct 27, 2021, 7:59 am
Thanks for letting us know how long your flowers lasted! We use only the freshest products so you can enjoy them longer :)
Date: Oct 15, 2021
Name:
Sally K
State/Province:VA
I have had Chelsea flower shop deliver to my sister foe a few years now. They’re always helpful, friendly, and able to deliver when I requested. My sister has said the flowers are always fresh and beautifully arranged ! Thank you for great customer service.
Norton's-Chelsea Flower Shop's Reply:
Date: Oct 27, 2021, 8:01 am
Thanks so much for your continued confidence in us! We appreciate your business and we're glad you know that you can trust us to help with any special occasion.
Date: Sep 25, 2021
Name:
Leslie S
State/Province:MI
Excellent purchase. Thank you.
Date: Sep 17, 2021
Name:
Krista L
State/Province:MI
delivery arrived on time (with less than 24 hr notice) and was beautiful. thank you!!
Date: Jul 29, 2021
Name:
Susan A
State/Province:MI
Absolutely perfect.
Norton's-Chelsea Flower Shop's Reply:
Date: Jul 30, 2021, 8:08 am
Thanks very much! We appreciate your order!
Date: Jun 24, 2021
Name:
Karen D
State/Province:MI
My friend absolutely loved her flower arrangement--it lifted her spirits just when she needed it. I trust all my flower needs to Chelsea Flower Shop.
Date: Jun 19, 2021
Name:
Sandra S
State/Province:FL
Delivered on time. Nice plant arrangements!
Date: Jun 17, 2021
Name:
Lauren R
State/Province:MI
Very easy to order online, recipients were very pleased with their delivery!
Date: Jun 05, 2021
Name:
Jaime C
State/Province:MI
Timely delivery and beautiful flowers!
Date: May 22, 2021
Name:
Kuenok L
State/Province:MI
The online ordering was easy and the quality of the flowers/plants far exceeds any other service I have ever used in my adult life!
Date: May 07, 2021
Name:
Joseph C
State/Province:OH
My Aunt Loved her Flowers!
Date: Mar 13, 2021
Name:
Daniel Z
State/Province:IT
Pleased with the delivery. Ordered on Saturday, on-line, before 9:00 am and delivered before 12:00 pm. If I had to order flowers again in Ann Arbor, would certainly order from Chelsea Flower Shop. Thank you!
Date: Feb 27, 2021
Name:
Corliss H
State/Province:OH
Moms flowers came on time and in pictures looked lovely. It’s our first exp. with the shop so I can’t give 5 stars yet but they may be a 5 star shop.
Date: Feb 27, 2021
Name:
Sylvana B
State/Province:MI
Beautiful arrangement. Delivery was prompt and professional.
Date: Feb 27, 2021
Name:
Natalie N
State/Province:NY
Delivered within 3 hours and they weee gorgeous!
Date: Feb 27, 2021
Name:
Thomas c
State/Province:IT
I used this business to deliver to someone very special to me who works near their premises
Personally delivered and extremely well presented gift
3500 miles apart from my loved one and they nailed it
Thank you so much for a fantastic service
TOM
Date: Feb 26, 2021
Name:
Wendy W
State/Province:MI
Chelsea Flower shop consistently does a beautiful job designing and arranging flowers and their customer service is superb.
Date: Feb 26, 2021
Name:
Alan G
State/Province:MI
Great service!
Date: Feb 22, 2021
Name:
Jessica D
State/Province:MI
The flower arrangement I ordered was stunning. The flowers were designed in a way that highlighted the beauty of each individual flower, but also collectively came together to form a breathtaking mirage of pinks, white, and magenta flowers (accented with dark green greenery). I am very pleased with this arrangement and my mom (the recipient) was very happy with it too!
Date: Feb 13, 2021
Name:
Tom C
State/Province:IT
My order was from quite a distance..Ireland in fact..to someone very special to me...fantastic service..thank you for making it happen
Date: Feb 04, 2021
Name:
Cindy I
State/Province:WA
I felt we had a good selection to choose from and placing the order went seamlessly. It was received the same day and the recipient was very moved by the gift. Thank you so much for your service.
Norton's-Chelsea Flower Shop's Reply:
Date: Feb 06, 2021, 11:33 am
Thanks very much for taking time to write a review. We're so glad you were happy with our service!
Date: Feb 02, 2021
Name:
Michelle O
State/Province:MI
The recipients really liked the arrangement
Norton's-Chelsea Flower Shop's Reply:
Date: Feb 06, 2021, 11:34 am
Thanks very much! It is always gratifying to hear that our work is appreciated!
Date: Jan 23, 2021
Name:
Maureen S
State/Province:MI
The arrangement was gorgeous!
Norton's-Chelsea Flower Shop's Reply:
Date: Jan 26, 2021, 9:47 am
Thank you so much! It is always wonderful to hear that our talented designers are appreciated!
Date: Jan 04, 2021
Name:
Shelley P
State/Province:AZ
Beautiful fresh flowers. Speedy delivery.
Norton's-Chelsea Flower Shop's Reply:
Date: Jan 04, 2021, 10:44 am
Thanks for letting us know we did a good job for you! We appreciate your business!
Date: Jan 01, 2021
Name:
Ashley S
State/Province:OR
Always an easy and friendly experience. Our family lives in Ann Arbor so it's nice to have a go to there for flower delivery.
Norton's-Chelsea Flower Shop's Reply:
Date: Jan 04, 2021, 10:44 am
Thanks for letting us know we did a good job for you! We appreciate your business!
Date: Dec 30, 2020
Name:
Caitlyn S
State/Province:IL
Beautiful flowers and balloons that arrived on time! Cannot say enough about the great customer service as well. I worked with Cat who was extremely helpful and friendly. Very happy with Chelsea Flower Shop and will definitely be using them again. Highly recommend!
Norton's-Chelsea Flower Shop's Reply:
Date: Dec 31, 2020, 8:46 am
Thanks, Caitlyn, for taking the time to post such a positive review! Our goal is always to "Deliver the WOW!" for every customer and it sounds like we did that for you.
Date: Dec 29, 2020
Name:
richard e
State/Province:MI
Online ordering was smooth, no glitches. Delivery was on time, and follow up was great.
Norton's-Chelsea Flower Shop's Reply:
Date: Dec 29, 2020, 8:30 am
Thanks very much for taking the time to write a review! We always aim to "Deliver the WOW!"
Date: Dec 26, 2020
Name:
stella w
State/Province:MI
Beautiful arrangement and delivered on time.
Norton's-Chelsea Flower Shop's Reply:
Date: Dec 29, 2020, 8:32 am
We appreciate your confidence in us! Thanks for taking the time to write a review, as it certainly helps other customers with their purchasing decisions.
Date: Oct 09, 2020
Name:
Ruth S
State/Province:MI
It was excellent. Delivery was quick and the recipient was very pleased.
Norton's-Chelsea Flower Shop's Reply:
Date: Oct 09, 2020, 9:44 am
Thanks very much for letting us know! I think it also helps other consumers who are undecided about which florist to use.
Date: Oct 04, 2020
Name:
Melissa L
State/Province:GA
A family member was supposed to be at U or M Hospital for at least a week. About 4 days after her surgery I ordered flowers using Chelsea’s online option. The flowers were to be delivered the following day but unbeknownst to me, my family member from Petoskey had already been discharged. When the florist called, I told the woman to give the flowers to an old person at the hospital who was not receiving visitors. A few days later, my bank account showed that the $135+ had been refunded. What an honest company and I thank them so much!
Norton's-Chelsea Flower Shop's Reply:
Date: Oct 09, 2020, 8:41 am
Thanks very much for taking time to write a review! It's great that your relative was able to get out of the hospital so quickly!
Date: Sep 05, 2020
Name:
Kari J
State/Province:ON
Because of coronavirus I didn't see the flowers you sent to my friends. Your service was excellent but the price of flowers was quite high. Thank you. Kari from Canada
Norton's-Chelsea Flower Shop's Reply:
Date: Sep 08, 2020, 8:00 am
Kari...
Thanks very much for your order and for taking the time to post a review! We're very glad you liked our service. The design you chose contained Lilies, Roses, Hydrangea, Spray Roses, Italian Ruscus, and other flowers. Most of those are premium blooms, so that's why the arrangement is one of our mid-priced selections. We also offer many beautiful alternative choices from $39.95 to $249.95.
Date: Aug 24, 2020
Name:
Diane J
State/Province:CA
Ordered a orchid and plant arrangement yesterday for girls who moved into their apt. With out help. Timely, generous and beautiful arrangement that brought great cheer!
Highly recommend.
Norton's-Chelsea Flower Shop's Reply:
Date: Aug 31, 2020, 7:55 am
Diane...
We're so glad the plants made everyone happy! Thanks very much for taking the time to post a review! I think it really helps undecided shoppers choose the right florist.
Best regards,
The team at Norton's-Chelsea Flower Shop
Date: Jul 15, 2020
Name:
Cheryl Z
State/Province:ON
Excellent service
Norton's-Chelsea Flower Shop's Reply:
Date: Jul 15, 2020, 7:44 am
Hi, Cheryl... Thanks so much for taking time to post a review. It was our pleasure to help you and we'll look forward serving all your floral needs in the future!
Date: May 25, 2020
Name:
ROBERT R
State/Province:WA
Great bouquet for Mother's Day--she truly loved it. Thank you.
Norton's-Chelsea Flower Shop's Reply:
Date: May 26, 2020, 7:48 am
Thanks for the nice review. So happy we could help make Mother's Day extra special.
Date: May 24, 2020
Name:
Lilit K
State/Province:MI
The arrangement looked rushed and much smaller than in the picture. The flowers were squished into each other. Delivery was prompt.
Norton's-Chelsea Flower Shop's Reply:
Date: May 26, 2020, 7:58 am
Thank you for your review! We're sorry you were disappointed in the design of your Mother's Day flowers. The flowers were gathered tightly because that is the pictured style of Fashionista Blooms. We hope, next time, you'll give us another chance with a design that is more to your preferences.
Date: May 23, 2020
Name:
William H
State/Province:MI
Excellent
Norton's-Chelsea Flower Shop's Reply:
Date: May 26, 2020, 7:49 am
Thanks very much for taking the time to post a review!
Date: May 22, 2020
Name:
Tonie L
State/Province:IL
Arrangement was nice but only lasted one day. You sent another which I am grateful. Will use you again for sure!
Norton's-Chelsea Flower Shop's Reply:
Date: May 26, 2020, 7:45 am
Thanks very much for letting us know there was a problem with the first arrangement. Glad we had the chance to replace it with a perfect one.
Date: May 21, 2020
Name:
Pat O
State/Province:CA
as usual, the flowers were amazing. thank you
Norton's-Chelsea Flower Shop's Reply:
Date: May 26, 2020, 7:28 am
Thanks very much for taking the time to post a review! We really appreciate your business are so happy you loved our work!
Date: Feb 29, 2020
Name:
Tisha M
State/Province:MI
One call and done. I had 2 deliveries, one was not home. I was unavailable to help, but they took care of it without me and made sure she got the delivery. Never been easier for me, and I greatly appreciate it!!!
Norton's-Chelsea Flower Shop's Reply:
Date: Mar 02, 2020, 2:14 pm
Thanks for the nice review! We always try to make your floral experience stress-free. Giving and/or receiving flowers should be easy and fun!
Date: Feb 19, 2020
Name:
Elizabeth S
State/Province:MI
Our friend absolutely loved the Deal of the Day arrangement that you put together! You really listened to our description of her tastes in color and arrangement type, and it was delivered on time and in great condition with our personalized message attached. Thank you for making the flower delivery process so easy!
Norton's-Chelsea Flower Shop's Reply:
Date: Feb 19, 2020, 10:55 am
Thank you, Elizabeth, for taking the time to write such a detailed review! We're really glad the entire experience was positive and, of course, we appreciate your business and your confidence in us!
Date: Feb 07, 2020
Name:
viola W
State/Province:MI
great
Norton's-Chelsea Flower Shop's Reply:
Date: Feb 07, 2020, 11:13 am
Thanks very much for your order and taking the time to post a review!
Date: Jan 13, 2020
Name:
Joachim J
State/Province:MI
Nice flowers
Norton's-Chelsea Flower Shop's Reply:
Date: Jan 13, 2020, 7:44 am
Thanks very much for posting a review! We're really glad you liked the flowers!
Date: Jan 04, 2020
Name:
Janet A
State/Province:CA
Chelsea's is amazing! They same day delivered to our friend who was in the veteran's hospital. The flowers were beautiful and true to the web photo. Which in my experience lately with other companies just does not happen. They also delivered a goodie basket that was amazing and made out veteran friend so pleased. Thank you Chelsea's flower shop!
Norton's-Chelsea Flower Shop's Reply:
Date: Jan 04, 2020, 11:39 am
Thanks for taking the time to let us know the flowers and snacks were a hit! We appreciate your business and always try to "Deliver the WOW!"
Date: Dec 06, 2019
Name:
Shelley P
State/Province:AZ
Excellent service. Thanks.
Chelsea Flower Shop's Reply:
Date: Dec 06, 2019, 10:52 am
Thanks, Shelley, for taking the time to post a review! We're really glad we were able help with your floral needs!
Date: Nov 12, 2019
Name:
KEN W
State/Province:MI
Recipient said it was most beautiful flower arrangement she had ever received. Delivery was same day with no problems.
Date: Sep 12, 2019
Name:
Anna V
State/Province:NY
I ordered a plant online for my sister who moved to Michigan. It was delivered a few hours later. I’m very happy with the ease of the website and promptness at which is was delivered. She loved the planted.
Chelsea Flower Shop's Reply:
Date: Sep 12, 2019, 7:41 am
Thanks for your kind review and letting us know you liked your purchase experience with us!
Date: Sep 09, 2019
Name:
Chris R
State/Province:IT
Extremely impressed with the service provided and the wonderful quality of the flowers and arrangement. My daughter absolutely loved the display when it was delivered to celebrate the birth our grandson. We live in the UK so it was a gamble in placing the order but we were most pleasantly surprised by the quality and service from the Chelsea Flower Shop. Would most certainly use them again
Chelsea Flower Shop's Reply:
Date: Sep 09, 2019, 9:05 am
Thanks very much for taking the time to post such a nice review! We want to wow you with every delivery. Congratulations on your new grandson!
Date: Aug 26, 2019
Name:
Robert B
State/Province:MI
Flowers were a hit. Service and delivery were perfect, as well.
Chelsea Flower Shop's Reply:
Date: Aug 26, 2019, 4:07 pm
Thanks very much! It is always our pleasure when the flowers are a hit.
Date: Aug 22, 2019
Name:
Patricia K
State/Province:CO
The recipient was truly touched by the beautiful arrangement
Chelsea Flower Shop's Reply:
Date: Aug 23, 2019, 8:01 am
Thank you for letting us know! Flowers really do make people feel special.
Date: Jul 20, 2019
Name:
odette S
State/Province:FL
Everything was exactly as I wanted it
Date: Jul 12, 2019
Name:
Marianne H
State/Province:OH
the orchid arrangement was gorgeous and better than we had expected. Wonderful job!!!
Norton's Chelsea Flower Shop's Reply:
Date: Jul 12, 2019, 8:06 am
Hi, Marianne... We're so glad you loved the orchids! Thanks for taking the time to leave a review!
Date: Jul 09, 2019
Name:
Cherry B
State/Province:MI
Very fast and uncomplicated, but I had no idea, what time the delivery will come, so I had to be home all the time..
Norton's Chelsea Flower Shop's Reply:
Date: Jul 12, 2019, 8:05 am
Cherry... thanks for the review. We're glad you found it so easy to order from us! Next time, if you'd like to choose a time frame for delivery, please just let us know so you don't have wait around all day. Thanks again!
Date: Jun 06, 2019
Name:
Joachim J
State/Province:MI
The flowers arrived in time and are very beautiful.
Chelsea Flower Shop's Reply:
Date: Jun 17, 2019, 12:17 pm
Thanks very much for your order and taking time to write a review! We appreciate your confidence in us!
Date: May 15, 2019
Name:
Genifer J
State/Province:FL
I worked down the street, upstairs from Afternoon Delight. Every Friday I would stop into Chelsea Flower Shop to buy myself Stirling roses. After 40 years, you still don't disappoint me! Beautiful flowers and my mother loved them!
Chelsea Flower Shop's Reply:
Date: May 16, 2019, 11:48 am
Thank you so much for your years of patronage and confidence! We really appreciate your business!
Date: Apr 08, 2019
Name:
Mark Z
State/Province:MI
The employees loved the flowers.
Chelsea Flower Shop's Reply:
Date: Apr 08, 2019, 8:32 am
Thanks for taking the time to write a review! We're so glad the recipient loved the flowers!
Date: Apr 03, 2019
Name:
MARTHA M
State/Province:CA
Awesome and excellent. Exactly what I expected from ordering online. Delivery was perfect and recipient was thrilled.
Chelsea Flower Shop's Reply:
Date: Apr 08, 2019, 8:31 am
Thanks very much! Perfect and thrilling is exactly just happened to be our goal!
martha mattison's Reply:
Date: Apr 08, 2019, 9:42 am
Goals achieved!
Date: Apr 01, 2019
Name:
Stephanie C
State/Province:MI
Thank you for the great service. The arrangement was beautiful.
Chelsea Flower Shop's Reply:
Date: Apr 08, 2019, 8:33 am
Thanks very much! You can always count on us!
Date: Mar 15, 2019
Name:
Debbie P
State/Province:NH
Excellent. Placed my order on line. Was contacted by your shop as you thought the date for delivery was wrong. Received confirmation that the arrangement was delivered
Date: Mar 09, 2019
Name:
Kana N
State/Province:MI
Easy to irder, customer service was great, great designer and prompt delivery.
Chelsea Flower Shop's Reply:
Date: Mar 15, 2019, 10:42 am
Thank you for taking the time to write a review! It's always nice to hear that we've done well.
Date: Mar 04, 2019
Name:
MARGARET C
State/Province:MI
Beautiful arrangements.
Date: Feb 28, 2019
Name:
Toby P
State/Province:MI
Everything was great. Easy to order, no problems with delivery. Flowers looked great.
Chelsea Flower Shop's Reply:
Date: Feb 28, 2019, 8:04 am
Thanks for taking the time to write a review! It is always our pleasure to help with your flower needs!
Date: Feb 28, 2019
Name:
J B
State/Province:MI
This order turned out great!! Delivered to my wife at work and she loved them. Two weeks later, everything but the roses look like they were picked just yesterday!! Great service!
Chelsea Flower Shop's Reply:
Date: Feb 28, 2019, 8:03 am
Thanks very much for the nice review! We receive flower shipments 6 days a week, so we always have the freshest blooms!
Date: Feb 14, 2019
Name:
Hussein B
State/Province:MI
Orders come exactly as pictured, if not better. Great customer service, friendly staff!
Chelsea Flower Shop's Reply:
Date: Feb 28, 2019, 8:08 am
It is always a pleasure to provide friendly customer service! Thanks for noticing and taking the time write!
Date: Feb 11, 2019
Name:
Michael K
State/Province:MI
The floral arrangement was lovely, just like in the picture. The card was beautifully done. And it was delivered on time. Many thanks.
Chelsea Flower Shop's Reply:
Date: Feb 11, 2019, 2:35 pm
Thanks for your order and for taking the time to write a review! We're so glad you were pleased with our service!
Date: Feb 08, 2019
Name:
Joachim J
State/Province:MI
Beautiful flowers were delivered to my doorsteps.
Chelsea Flower Shop's Reply:
Date: Feb 09, 2019, 3:38 pm
It's what we do best! :)
Thanks for taking the time to write a review!
Date: Feb 01, 2019
Name:
Adam S
State/Province:PA
It was one of the coldest days ever in Ann Arbor, Michigan, and I wanted to send my sister flowers to comfort her during a difficult time. The flowers arrived as ordered, and the delivery person deserves a medal for delivering flowers with a smile in such dangerously cold conditions. Thank you!
Date: Jan 17, 2019
Name:
Rochelle I
State/Province:MI
Order was as pictured. Receipient very happy
Date: Dec 31, 2018
Name:
Shannon W
State/Province:MI
Everything was great. Thanks!
Date: Dec 27, 2018
Name:
Adam B
State/Province:NJ
Great service and product. Thanks!
Chelsea Flower Shop's Reply:
Date: Jan 02, 2019, 1:40 pm
Our pleasure! Thank you for your order!
Date: Dec 12, 2018
Name:
Laura F
State/Province:NE
I ordered online because I was unable to attend the funeral, so did not see it myself, but family was impressed and my aunt enjoys the plant in her home now. Thank you!
Chelsea Flower Shop's Reply:
Date: Dec 12, 2018, 12:10 pm
It was our pleasure! Glad your aunt is enjoying the plant.
Date: Dec 05, 2018
Name:
Audrey J
State/Province:MI
Long lasting arrangement. Very nicely done.
Chelsea Flower Shop's Reply:
Date: Dec 06, 2018, 8:26 am
Thanks very much for taking the time to let us know! We appreciate your business!
Date: Dec 03, 2018
Name:
Stephanie C
State/Province:MI
Great job. Thank you
Chelsea Flower Shop's Reply:
Date: Dec 03, 2018, 10:11 am
You're very welcome! Thanks for your confidence in us!
Date: Sep 03, 2018
Name:
Paul M
State/Province:MN
The recipient of the Orchids had high praise for them. She said they looked like they were silk because they were so perfect and had not changed in the first few days that she had them. I would say you did a really great job when the recipient says that.
Thank you for the high quality plant and the quick service.
Chelsea Flower Shop's Reply:
Date: Sep 04, 2018, 9:07 am
Thanks very much, Paul! We're very proud of our orchids and we're always thrilled to hear the recipient loved them too! Thanks again for your order!
Date: Aug 31, 2018
Name:
Donna G
State/Province:FL
Great job! Answered concerns. Courteous. Delivered that day. Recipient loved them.
Chelsea Flower Shop's Reply:
Date: Sep 04, 2018, 9:08 am
Donna... Those are the virtues we strive for with every order! Thanks so much for noticing and for taking the time to tell others with your review!
Date: Jul 30, 2018
Name:
megan m
State/Province:MI
Great work, thanks!
Date: Jul 23, 2018
Name:
Michael W
State/Province:MI
Incredible flower arrangement and professional service. I will continue to go to Chelsea Flowers from now on, and am quick to recommend them to friends and colleagues. Thank you!
Date: Jul 09, 2018
Name:
Linda B
State/Province:MI
Flowers were perfect. Delivered next day too. I would order again.
Date: Jul 03, 2018
Name:
David S
State/Province:MI
Flowers were lovely. Four stars because I specifically asked for PM delivery and arrangement arrived mid morning.
Chelsea Flower Shop's Reply:
Date: Jul 03, 2018, 8:25 am
Thank you for taking the time to write a review! We're so glad you loved the flowers! Our apologies for the morning delivery. We missed your request for later in the day. We'll be more careful next time!
Date: Jun 27, 2018
Name:
John I
State/Province:MI
Ordering online was easy. Delivery was quick. Recipient said flower arrangement was beautiful.
Chelsea Flower Shop's Reply:
Date: Jun 27, 2018, 8:05 am
Thanks, John, for taking the time to post a nice review! We love it when you love it!
Date: Jun 27, 2018
Name:
Barbara V
State/Province:MA
I ordered flowers for my daughter who had moved out of state not knowing anything about the florist, except that they were close by her new home. The bouquet of flowers that she received was beautiful and very generously made up of fresh colorful roses, lilies and hydrangea. I would DEFINATELY use this florist again!
Chelsea Flower Shop's Reply:
Date: Jun 28, 2018, 9:27 am
Thank you so much for taking the time to write such a nice review. Our designers are always so happy to hear that their efforts made someone's day!
Date: May 31, 2018
Name:
Linda R
State/Province:WI
Chose Chelsea Floral from a google search as we live out-of-state. Apparently it was a great choice as our in-hospital patient friend was over the moon with the arrangement (including the fragrance of it). Arrangement was delivered promptly and without any confusion.
Chelsea Flower Shop's Reply:
Date: Jun 02, 2018, 12:00 pm
Thanks so much for taking the time to write a review! Whether you live near or far, we take great care of our customers!
Date: May 28, 2018
Name:
Caroline S
State/Province:CA
They were helpful in finding something for me to send that was in the same price range as what I'd ordered on line but they were out of. I was sad that they left my message off the flowers, the note I'd written to my mom. At least, she didn't see it and therefore was not sure who had sent the flowers. But she is 85 so maybe it was on there and she just missed it :)
Chelsea Flower Shop's Reply:
Date: Jun 02, 2018, 12:04 pm
Thanks for your review! I'm sorry we were out of your first choice, but helping you find the right gifting solution is what we do so well. Our quality check process confirms the card was enclosed when the arrangement left our store. I'm sorry your mom didn't get to see it.
Date: May 26, 2018
Name:
Ronald A
State/Province:MA
Beautiful bouquet ordered for my mother there in Ann Arbor. Ordered via picture seen on-line, delivered right on-time the Saturday before Mother's Day as requested and promised, and Mom loved the arrangement. My sister texted a photo of Mom holding the flowers and Mom was beaming! Great job, Chelsea Flwoer Shop!
Chelsea Flower Shop's Reply:
Date: Jun 02, 2018, 12:06 pm
It's so much fun to make moms happy, isn't it? Glad we were a part of it!
Date: May 26, 2018
Name:
Kevin S
State/Province:MO
Chelsea Flower Shop did a great job - I would definitely recommend their service!
Date: May 25, 2018
Name:
Karen S
State/Province:MI
I've used Chelsea Flowers several times and have always been very happy. Unfortunately, the wheels fell off this time. The flowers were not delivered at all, I called to find out why and was told they thought I was confused on the date of delivery, no one called me to confirm the date. We arranged to have the flowers delivered that day and what arrived was not what I thought it should be. I called again and was offered apologies and the promise to deliver again but at this point I had lost my trust and will reconsider my florist options the next time I need to order.
Chelsea Flower Shop's Reply:
Date: May 25, 2018, 9:03 am
We're very sorry you were disappointed with your recent order. It wasn't delivered on the date you requested because the funeral home supplied the wrong visitation information. The arrangement we sent yesterday went through two quality checks and looked just like the picture except that it was a little shorter because orchids are not always the same height. We offered to replace it but you declined.
We're giving you a 100% refund. We hope you'll reconsider your relationship with Chelsea Flower Shop.
Date: May 25, 2018
Name:
MARK P
State/Province:CT
Great service and the flowers were delivered as promised. They looked fantastic!
Chelsea Flower Shop's Reply:
Date: Jun 02, 2018, 12:08 pm
Thanks for the review, Mark! Fantastic looking flowers are what we do every day! We're really glad you liked them!
Date: May 11, 2018
Name:
Randy S
State/Province:MI
I was disappointed in the service. 1st- the card had spelling errors even though I called and had them updated. I was told they would be taking care of. 2nd- this was a surprise delivery to my wife at work and they felt the need to call her and ask for directions, even though, I as the purchaser left my phone number.
Chelsea Flower Shop's Reply:
Date: May 11, 2018, 2:00 pm
Mr. Smith... Thanks for letting us know you were disappointed with our service. The reason we require phone numbers for the recipient is just in case there's a problem finding them. It's really just a common delivery practice, but we're very sorry if you feel it hurt the surprise aspect of the delivery. Next time, please just mention that you don't want us to call the recipient and we'll avoid that. Thanks again for your order!
Date: May 06, 2018
Name:
Pamela C
State/Province:CO
Great service and flowers. The flowers were delivered on the same day. Thank you
Chelsea Flower Shop's Reply:
Date: May 11, 2018, 10:49 am
Thanks for taking the time to let everyone know you were satisfied with our service! It was our pleasure!
Date: May 05, 2018
Name:
Cheryl L
State/Province:MI
The roses were delivered the same day and were beautiful. My daughter loved them!
Chelsea Flower Shop's Reply:
Date: May 05, 2018, 11:43 am
Thanks for your order, Cheryl, and for taking the time to post a review!
Date: Apr 30, 2018
Name:
Alejandro L
State/Province:IN
Excellent product and very well handled delivery.
Absolutely would recommend.
Chelsea Flower Shop's Reply:
Date: Apr 30, 2018, 1:56 pm
We appreciate the time you took to post a review. Thanks very much for your order!
Date: Apr 24, 2018
Name:
Deborah R
State/Province:MI
The flowers were full and beautiful. Largest boquet I have ever received.
Chelsea Flower Shop's Reply:
Date: Apr 24, 2018, 9:59 am
Thanks, Deborah, for your positive review! You can always count on a fair value and beautiful design at Chelsea Flower Shop!
Date: Apr 24, 2018
Name:
Troy V
State/Province:MI
Exceptional bouquet assembled by the florist, with an email confirmation after delivery. Couldn’t be happier.
Chelsea Flower Shop's Reply:
Date: Apr 24, 2018, 9:57 am
Thanks for taking the time to post a review! It really helps undecided customers understand our commitment to quality and service.
Date: Mar 29, 2018
Name:
Timothy B
State/Province:MI
Flowers were beautiful, delivered on time. Just what I had hoped for. Job well done!
Chelsea Flower Shop's Reply:
Date: Mar 29, 2018, 9:43 am
Tim... thanks so much for taking the time to post a review. We're really happy you loved the flowers and service!
Date: Mar 03, 2018
Name:
Barton P
State/Province:MI
Prompt, personal delivery. Thank you.
Date: Mar 01, 2018
Name:
RAMONCITO D
State/Province:MI
Delivered on time and the item was how it was described. Recipient was happy.
Date: Feb 28, 2018
Name:
Ryan F
State/Province:AZ
Arrived on time and perfect.
Chelsea Flower Shop's Reply:
Date: Feb 28, 2018, 10:29 am
Thanks, Kevin! We appreciate your business!
Chelsea Flower Shop's Reply:
Date: Feb 28, 2018, 10:30 am
Thank you, Ryan! We appreciate your order and I'm glad we nailed it!
Date: Feb 28, 2018
Name:
Kevin D
State/Province:MI
Good service provided
Date: Feb 28, 2018
Name:
Stacia P
State/Province:PA
I was very satisfied with the service and the flowers that I ordered from Chelsea Flower shop. I made the order on-line through the website which was easy to use and efficient. The flowers were delivered when promised and were the quality that I expected.
Chelsea Flower Shop's Reply:
Date: Feb 28, 2018, 10:46 am
Stacia,
Thanks for taking the time to write such a nice review! We love hearing from our customers, especially with good news like that!
Date: Feb 28, 2018
Name:
Anthony J
State/Province:MI
It may be because it was busy on Valentine's day. When I picked up my order from the shop, it was not ready. About an hour later (after taking my order home) I received a phone call from the shop saying that my order was ready for pickup.
Date: Feb 28, 2018
Name:
lee o
State/Province:MI
Lovely flowers, still going strong after 2 weeks, big fan of shopping local for flowers as I've had too many bad experiences using big on line florists who ship via UPS etc Will deffo be using them again.
Date: Feb 26, 2018
Name:
William S
State/Province:MI
The flowers were everything I had asked for . . . and more.
Chelsea Flower Shop's Reply:
Date: Feb 27, 2018, 10:40 am
Thanks for taking the time to post a review. We appreciate your business and we're glad to know you liked us!
Date: Feb 16, 2018
Name:
Beth A
State/Province:MI
As always, Chelsea Flowers does a fantastic job. My cousin LOVED her flowers. She sent a pic -- the arrangement was gorgeous.
Chelsea Flower Shop's Reply:
Date: Feb 16, 2018, 7:12 am
Thanks for nice review, Beth! We really appreciate your business and we're glad your cousin loved her flowers!
Date: Feb 09, 2018
Name:
David M
State/Province:MI
Flowers were delivered when promised and my wife loved the arrangement! Excellent job!!!
Chelsea Flower Shop's Reply:
Date: Feb 09, 2018, 12:14 pm
Thanks for taking the time to post a review, David! We love hearing that you were happy with us!
Date: Feb 08, 2018
Name:
Gail H
State/Province:TX
Prompt delivery! Great fruit basket was sent. Not just for flowers!
Chelsea Flower Shop's Reply:
Date: Feb 08, 2018, 7:54 am
Thanks, Gail! I'm glad our fruit basket hit the spot! You're right that we have so much more than just flowers. We carry gourmet baskets, Godiva chocolates, stuffed toys, jewelry, candles, Hallmark and Papyrus greeting cards, African American gifts/art/keepsakes, and lots of plants.
We really appreciate your business and that you took the time to write a review!
Date: Feb 02, 2018
Name:
Gail H
State/Province:TX
Not just for flowers. Great fruit and chocolate baskets too! Prompt delivery. Very helpful on the phone too.
Chelsea Flower Shop's Reply:
Date: Feb 02, 2018, 8:30 am
Gail... Thanks very much for your 5-star review! We love hearing from our customers!
Date: Jan 26, 2018
Name:
Julie H
State/Province:CA
Great selection, competitive pricing, fast, efficient, and caring staff as well. They go above and beyond and I would definitely recommend their services for all your floral needs.
Chelsea Flower Shop's Reply:
Date: Jan 26, 2018, 11:12 am
Thanks so much, Julie, for your wonderful review! We love hearing feedback and it's always a happy day when we've satisfied a nice customer like you!
Date: Jan 12, 2018
Name:
Samantha O
State/Province:MI
I was not expecting such fast service! My friend received her flowers from me within a couple of hours after I ordered. The flowers were even more gorgeous in person than I expected. I am incredibly impressed by Chelsea Flower Shop.
Chelsea Flower Shop's Reply:
Date: Jan 12, 2018, 3:10 pm
Samantha, It is always our pleasure to be as creative, quick and accurate and we can possibly be. We're really glad to hear that we "WOWED" you!
Date: Jan 08, 2018
Name:
Julie J
State/Province:FL
You are always dependable and your arrangements are beautiful!
Chelsea Flower Shop's Reply:
Date: Jan 12, 2018, 3:08 pm
Julie, Thanks for taking the time to post a review. We're so glad you're always happy with our products and service!
Date: Jan 07, 2018
Name:
Molly B
State/Province:MI
The flowers were nice but they were sent to me because my dad died. Maybe don’t send a survey to someone if they’re sympathy flowers. It’s insensitive.
Chelsea Flower Shop's Reply:
Date: Jan 12, 2018, 3:06 pm
Molly, unfortunately the surveys are automatically generated and cannot bypass sympathy orders. We apologize for offending you and are very sorry for your loss.
Date: Dec 21, 2017
Name:
Karin T
State/Province:MI
Arrangement was a beautiful surprise. A burst of sunshine!
Date: Dec 11, 2017
Name:
Christine M
State/Province:MI
The roses were beautiful. Chelsea flower shop always does an outstanding job.
Date: Dec 07, 2017
Name:
Jane F
State/Province:MI
Lovely flower arrangement delivered by a friendly person. Thank you!
Date: Dec 06, 2017
Name:
Lauren F
State/Province:MI
Flowers were beautiful and service was amazing!
Date: Dec 06, 2017
Name:
Daria W
State/Province:CA
Wonderful service. Chelsea flower shop was able to adjust the delivery and get the flowers 2 days earlier with no additional charges. The flowers were nice and fresh. I would certainly order from they again!!!
Date: Dec 06, 2017
Name:
Anne A
State/Province:TX
Beautiful fall arrangement that I ordered last month. Great and friendly customer service.
Date: Nov 09, 2017
Name:
Meg H
State/Province:MI
A lovely fresh floral display.
Date: Nov 08, 2017
Name:
Andrea H
State/Province:MI
Lovely fresh arrangement
No email please
Date: Nov 05, 2017
Name:
Diane B
State/Province:MI
The flowers are just beautiful!
Date: Oct 31, 2017
Name:
Jose B
State/Province:MI
Service and promptness have always been excellent. Flowers were absolutely beautiful, what a great service for the married man looking to always please his wife.
Date: Oct 26, 2017
Name:
Kelly M
State/Province:MI
Gorgeous arrangement full of beautiful colors and floral selections. Artistically displayed seasonal selection. Brightened my day!
Date: Oct 26, 2017
Name:
Sue C
State/Province:MI
flowers arrved in good condition and still look lovely a week later.
Date: Oct 06, 2017
Name:
Michael F
State/Province:AL
The flowers were beautiful and delivered on time. Thank you
Date: Sep 20, 2017
Name:
June T
State/Province:WI
Your customer service is wonderful. Thank yiubs much for the personal attention to detail.
Date: Sep 15, 2017
Name:
Teresa K
State/Province:MI
The arrangement was beautiful!
Date: Aug 25, 2017
Name:
Michelle O
State/Province:MI
Absolutely fantastic to work with! Thank you!
Date: Aug 22, 2017
Name:
Steve C
State/Province:MI
Perfect - excellent product and service. Thanks!
Date: Jul 31, 2017
Name:
Hilary M
State/Province:MA
Very easy to order and my sister really enjoyed them.
Date: Jul 13, 2017
Name:
Tristan c
State/Province:SC
Excellent service!! They went above and beyond what was expected, to make sure the flowers were perfect and delivered on time!!
Date: May 27, 2017
Name:
Mary Jane C
State/Province:UT
Flowers arrived on time, were good quality, lasted for a good time, etc. So very good overall. Only disappointment, to me, was that the white flowers outnumbered the pink by quite a bit. But my mom seemed to like them and that's all that matters!
Date: May 27, 2017
Name:
Mark P
State/Province:CT
Your flowers were excellent and exactly as described. Ordering on line from nearly 1000 miles away you never know what to expect from a new and unknown flower shop. But I can saw without a doubt that I am more than satisfied and would highly recommend your shop to anyone in the Ann Arbor MI area. Thank you for the excellent service.
Date: May 26, 2017
Name:
Claudia M
State/Province:NC
The flower arrangement was even more beautiful than the photo - flowers and service exceeded expectations!
Date: May 26, 2017
Name:
Andrea S
State/Province:TX
Ordered online and they were beautiful. My mom really enjoyed them.
Date: May 23, 2017
Name:
Susan M
State/Province:MI
The arrangement was beautiful and delivered when requested. I will definitely use Chelsea Flower Shop in the future!
Date: May 22, 2017
Name:
Barbara S
State/Province:MI
A beautiful arrangement!! I put in more water every day, as you said, and the wonderful flowers stayed fresh for a week +!! other than the few tulips, I could pull those out easily.
Date: May 19, 2017
Name:
Lindsay P
State/Province:MI
I ordered flowers for my mother in laws birthday and she absolutely loved them. They also lasted over a week! Very satisfied with Chelsea flower shop
Date: May 19, 2017
Name:
Betty L
State/Province:MI
Beautiful!
Date: May 19, 2017
Name:
Betty L
State/Province:MI
Beautiful arrangement!
Date: May 03, 2017
Name:
Louisa P
State/Province:MI
The flower arrangement (not a plant) is lovely and has lasted pretty well. You always do such a nice job with arrangements. As this was a birthday gift, I don't know whether they ordered a plant or an arrangement.
Date: May 01, 2017
Name:
Jim B
State/Province:MI
The flowers had a nice combination of different colors that were very rich and vibrant. All of the flowers were very fresh looking.
Date: Apr 18, 2017
Name:
Katie B
State/Province:MI
Loved the flowers I received. Beautiful arrangement!
Date: Apr 07, 2017
Name:
Cindy K
State/Province:MI
The flower bouquet was lovely! The delivery woman went out of her way to get them to me in a timely manner since I was hard to catch at home that day. Thank you!
Date: Mar 30, 2017
Name:
Lauren G
State/Province:MI
The flowers were beautiful and fresh. Arrived on time. Stayed fresh for almost a week. I am satisfied with my order.
Date: Mar 27, 2017
Name:
Michael M
State/Province:ON
Service was much appreciated. Delivery was well executed. Website was easy to use. Report back on the delivery was again appreciated. Thank you
Date: Feb 25, 2017
Name:
Laurie S
State/Province:MI
Super helpful on the phone and the arrangement was beautiful and delivered on time!
Date: Feb 24, 2017
Name:
Julia L
State/Province:NC
I was very happy with the flowers I ordered online. It was easy to order and was delivered timely. The arrangement was beautiful!
Date: Feb 13, 2017
Name:
KG L
State/Province:QC
Happy with the bouquet. Intetesting floral arrangement. Delivered on time.
Date: Feb 04, 2017
Name:
Ned G
State/Province:MI
Beautiful bouquet,we were very happy wth the colors and variety of flowers.
Date: Jan 21, 2017
Name:
Jane A
State/Province:NSW
Excellent, prompt service. And the flowers were really beautiful. Thank you!
Date: Dec 27, 2016
Name:
Anne A
State/Province:TX
Beautifully arranged flowers that were delivered on time. Great service! I always order flowers from Chelsea Flower Shop.
Date: Dec 21, 2016
Name:
michel l
State/Province:QC
The flowers were delivered on time and looked great!
Date: Dec 16, 2016
Name:
A J
State/Province:CA
The funeral spray was beautiful. It was exactly as it was described. Price was reasonable.
Date: Dec 09, 2016
Name:
Mary Lynn T
State/Province:MI
Beautiful blooms delivered in perfect condition!
Date: Dec 05, 2016
Name:
Kelli W
State/Province:MI
Wonderful! My partner has sent me flowers numerous times over the last few months from Chelsea and each time they arrive beautiful and fresh. Thanks for the great service!
Date: Nov 08, 2016
Name:
Colleen Z
State/Province:MI
I received a beautiful gift of a flower arrangement from Chelsea Flower Shop. The bouquet lasted TWO WEEKS!
Date: Nov 03, 2016
Name:
laurie b
State/Province:MI
The bouquets were lovely!
Date: Oct 24, 2016
Name:
Christine M
State/Province:MI
My gift roses were delivered 4 days ago and still look beautiful!
Chelsea flower shop has always provided excellent products and customer service. On one occasion, the flowers I received were sub par but they were promptly replaced. No one else can compare to the beautiful arrangements.
Date: Oct 22, 2016
Name:
Brooke M
State/Province:MI
The flowers were even prettier than the picture and arrived mid-morning. Perfect-- thank you for helping make my daughter's birthday special.
Date: Oct 22, 2016
Name:
Kathy S
State/Province:MI
Lovely flowers, delivered promptly and well packaged.
Date: Oct 20, 2016
Name:
Anna M
State/Province:MI
The flowers were beautiful!!
Date: Oct 14, 2016
Name:
Jennifer M
State/Province:MI
Timely service, quality flowers, pretty arrangement! Thank you!
Date: Sep 23, 2016
Name:
Cherie B
State/Province:MN
My sister absolutely LOVED the arrangement she received. It held a prominent place at the 60th Birthday Brunch that my nieces put on for her. They were especially meaningful to her as my mom and sisters-in-laws and I could not come from out of state for her party. My sister is recovering from a bone marrow transplant. Thank you very much for brightening her home!
Date: Sep 21, 2016
Name:
laurie b
State/Province:MI
The recipient said they were beautiful!
Date: Sep 13, 2016
Name:
Jennifer L
State/Province:MN
Ordering was clear and easy. They were very responsive to special instructions and the flowers made it to the receiver on the day and time requested. Thank you!
Date: Sep 07, 2016
Name:
Kenneth Y
State/Province:MI
The recipient of the azalea plant/bush reports that it is healthy, beautiful plant. I would be happy to recommend Chelsea Flower Shop for any deliveries in the Ann Arbor, MI area. Ordering flowers remotely (CA) for Ann Arbor delivery was easy and hassle-free. Thanks for the great service
Date: Aug 16, 2016
Name:
Brittany H
State/Province:CA
When the item I ordered was not available in the best condition, Chelsea Flower Shop called and asked if I wanted to send a different type of plant or delay the delivery 1 day for a fresh plant. This level of service was appreciated.
Date: Aug 14, 2016
Name:
Steve L
State/Province:MI
Beautiful arrangement! Delivered promptly on the day requested...
Date: Aug 02, 2016
Name:
Linda R
State/Province:OR
Great service and gorgeous flowers delivered on time. I couldn't ask for a better experience!
Date: Jul 22, 2016
Name:
Sue D
State/Province:MI
The flowers arrived fresh, beautifully arranged and looked gorgeous ! I would recommend Chelsea Flower Shop to any of my friends, co-workers or other people looking to buy flowers ! Thank you !!
Date: Jul 19, 2016
Name:
Kellie B
State/Province:MI
The flowers were easy to order online, were delivered on time, and most importantly beautiful.
Date: Jul 05, 2016
Name:
Pamela F
State/Province:MI
The flowers were beautiful and exactly what I expected, thank you :)
Date: Jun 16, 2016
Name:
Laura S
State/Province:MI
The site was very user friendly and the variety offered was great! It was great to be able to order a plant for a staff member that lives on the other side of Michigan.
Date: May 26, 2016
Name:
Hollie A
State/Province:TX
Being in Texas, I searched flower shops near the hospital my friend was at. I was a little nervous but she sent me a picture & the plant/arrangement was beautiful! The price was great, as well. Thank you so much!!
Date: May 23, 2016
Name:
Bryan H
State/Province:CO
It's two weeks since I sent my mother flowers, and those same flowers are still alive! I'm completely satisfied with Chelsea Flowers!
Date: May 19, 2016
Name:
Deborah C
State/Province:TX
The website was easy, the flower arrangement were of a nice variety. Delivery was as promised and the end result were fresh flowers better than the image on the site and reasonably priced.
What else could anyone ask for in a website flower funeral arrangement purchase. I'd give then a solid 100%.
Date: May 12, 2016
Name:
Karen F
State/Province:MI
Thank you for delivering beautiful flowers to our staff! I really appreciate it.
Date: May 10, 2016
Name:
Clementine S
State/Province:MI
Flowers were beautiful and very fresh, something some florists do not send. Driver was very friendly.
Date: May 05, 2016
Name:
Donna H
State/Province:MI
I received a replacement flower from you, and it was not only beautiful but it is still alive and beautiful and this is day 3. The delivery gal came in and delivered it to me personally. Thank you it is great that you back up your service so well.
Date: May 05, 2016
Name:
Donna H
State/Province:MI
I received a replacement flower from you, and it was not only beautiful but it is still alive and beautiful and this is day 3. The delivery gal came in and delivered it to me personally. Thank you it is great that you back up your service so well.
Date: Apr 18, 2016
Name:
Dolores B
State/Province:MI
flowers are gorgeous. My family always specifies Chelsea when
ordering
Date: Apr 15, 2016
Name:
Michael L
State/Province:NY
Great web site and experience
Date: Apr 09, 2016
Name:
Ali L
State/Province:MI
Apologies for the first review, the chocolates were in fact delivered and I am overall very pleased with the service.
Date: Apr 05, 2016
Name:
William S
State/Province:MI
Chelsea flower shop has exceptional service, and beautiful arrangements. I ordered flowers and had them delivered on the same day! Thank-you!
Date: Apr 05, 2016
Name:
Margaret S
State/Province:MI
Great experience! The shop was out of the exact plant I ordered online but they were quick to offer some alternatives and it turned out great. The plant that I ended up choosing was beautiful and loves by the recipient!
Date: Apr 05, 2016
Name:
Margaret S
State/Province:MI
Great experience! The shop was out of the exact plant I ordered online but they were quick to offer some alternatives and it turned out great. The plant that I ended up choosing was beautiful and loves by the recipient!
Date: Apr 01, 2016
Name:
NOEL W
State/Province:MI
Totally satisfied! Right on time, and a beautiful/unique arrangement, which my sister thoroughly enjoyed. I made a good choice.
Date: Mar 31, 2016
Name:
Mary S
State/Province:MI
We were a little disappointed in the container. In the pictures it looks like a green ceramic dish, but that's not what it came in. Other than that the flower/plants were beautiful.
Date: Mar 25, 2016
Name:
maxwell h
State/Province:MI
Chealsea Flower shop is the be-all and end-all of floral shops in south-eastern Michigan. Arrangements arealways unique and they we happy to custom-tailor it to my prefences. Delivered same-day and in a timely fashion. Don't go to some crummy franchise place when you can have real artists help you at Chelsea.
Date: Mar 17, 2016
Name:
Rachel H
State/Province:MI
I really appreciate the extra effort that went into making my anniversary feel special after the silly mix up with the card signature. It was not necessary to send me another bouquet, but it was absolutely loved and appreciated. We are so excited to be using CFS for our wedding, and this kind gesture solidified my confidence in your abilities. Thank you!
Date: Mar 15, 2016
Name:
Jessie O
State/Province:MI
The arrangement was beautiful and fresh. I would recommend you to my friends.
Date: Feb 28, 2016
Name:
Minh P
State/Province:UT
I bought flowers for someone a day before Valentine's Day and they were delivered on time as promised. Great service.
Date: Feb 26, 2016
Name:
Gerald D
State/Province:MI
Great arrangement. It was bitterly cold out, and the delivery man stopped by a couple of times to make sure the recipient was home rather than leaving it on the porch to freeze -- very thoughtful!
Date: Feb 22, 2016
Name:
Donna H
State/Province:MI
The arrangement was beyond beautiful!!!
Date: Feb 11, 2016
Name:
Martha V
State/Province:MI
The family said the arrangement was beautiful. Ordering and the delivery were easy and on time.
Date: Jan 29, 2016
Name:
WAYNE W
State/Province:MI
I will never buy from anyone else in this area!! Top notch! Very professional and reasonable. I asked for a fruit basket to be delivered to a residence, they called our friends who were at a restaurant and delivered them at the restaurant!! Our friends were impressed at the service.
Date: Jan 17, 2016
Name:
Mark B
State/Province:MI
On time and beautiful! "Thank you"
Date: Jan 15, 2016
Name:
Judy S
State/Province:MI
The arrangement was gorgeous. I was so excited that it came first thing in the morning. Last year when my daughter sent me flowers it was delivered a day late :( Thanks so much!!!
Date: Jan 06, 2016
Name:
Vicki D
State/Province:MI
I was well pleased with the arrangement and the recipient loved it. It lasted over a week and I would certainly would order again.
Date: Dec 15, 2015
Name:
Lisa B
State/Province:MI
Flower bouquet was beautiful - one of the exotic ones. My husband ordered for me and they were delivered same day.
Date: Dec 04, 2015
Name:
Mom & Dad C
State/Province:MI
We always enjoy our gift from our children--a white pointsettia at the holidays.
Date: Dec 01, 2015
Name:
Anita C
State/Province:MI
I did not get to see the arrangement but the recipient of the bouquet loved them. She enjoyed the flowers as they lasted a long time. Very pleased with their service and promptness.
Date: Nov 17, 2015
Name:
Christine G
State/Province:MI
Chelsea Flower Shop has been my go-to flower shop for years. Always courteous, friendly service, easy on-line ordering, and prompt and reliable delivery.
Date: Nov 10, 2015
Name:
annette l
State/Province:IL
Ordered same day flowers from out of state for a friend's book signing in Ann Arbor. They could not have been nicer on the phone helping me with the selection. Very patient and I heard the flowers were beautiful!
Date: Oct 29, 2015
Name:
Anny M
State/Province:MI
Gorgeous flowers!!! Great colors, variety and freshness!!!
Date: Oct 22, 2015
Name:
Eva j
State/Province:CA
I placed a very large order on a short notice, Chelsea Flowers came through and delivered! Would recommend them without hesitation.
Date: Oct 15, 2015
Name:
Michael G
State/Province:MI
Beautiful flowers everytime. The best in town!!
Date: Oct 02, 2015
Name:
Patricia M
State/Province:MI
Online ordering was easy; arrangement was beautiful.
Date: Sep 22, 2015
Name:
Richard B
State/Province:MI
Thank you for delivering some Beautiful flowers.
Date: Sep 09, 2015
Name:
Georgia D
State/Province:MI
The floral arrangement was beautiful and arrived on time.
Date: Aug 17, 2015
Name:
Hector J
State/Province:MI
Excellent service!! :D
Date: Jul 16, 2015
Name:
Melissa M
State/Province:MI
My fruit & snacks basket was such a great surprise gift from my running friends after completing my first Half Ironman. Thank you! Fruit was perfectly fresh, and snacks were yummy and totally appropriate.
Date: Jul 14, 2015
Name:
Linda W
State/Province:MI
ordering was simple and product received was exactly as shown
Date: Jun 26, 2015
Name:
Jim M
State/Province:MI
We received 3 bouguets from you and they were ALL beautiful! My favorite is the arrangement in the square vase with stargazers lilies, roses and mums. You do a wonderful job.
Judy Mohr
Date: Jun 23, 2015
Name:
Donald H
State/Province:MI
Wonderful flowers & Delivery
Date: Jun 21, 2015
Name:
Norlene M
State/Province:MI
I received two arrangements in the square vases during the last three weeks. They lasted more than 10 days and I received many compliments on them. Thank you
Date: Jun 06, 2015
Name:
Tyler M
State/Province:MI
Great arrangement! Exactly what i wanted for my daughters preschool graduation! She loved it! I posted a picture to your Facebook page! Thanks so much!
Date: May 13, 2015
Name:
Quincy N
State/Province:MI
The arrangement was lovely, especially as time went on and the lilies opened filling the house with their lovely scent. The strong colors, reds and deep pinks are my preferred ones. It was a great gift.
Date: May 12, 2015
Name:
Cynthia Y
State/Province:MI
Wonderful! Thanks!
Reminds me of Claire...A Special Generous Woman!
Hi Claire...Thanks for All You have done for the Hands-On Museum!
Date: May 06, 2015
Name:
Mary & Larry W
State/Province:MI
We've always liked and recommended Chelsea Florist. Your arrangements are amazing and not overly priced. The delivery we just got was a fruit basket. My only hesitation about it was that I was sick and cutting up the pineapple was a bit strenuous.
Date: May 05, 2015
Name:
Maria S
State/Province:MI
The arrangement was gorgeous beyond my expectations! Thank you!
Date: Apr 10, 2015
Name:
Julie S
State/Province:MI
beautiful arrangement, was just perfect when it arrived!
Date: Apr 08, 2015
Name:
Virginia C
State/Province:AZ
The ordering process was very easy. The website is well done. I didn't see the flowers so cannot comment on what was actually delivered. But the delivery was on time and as requested.
Date: Apr 07, 2015
Name:
Mr and Mrs Donald H
State/Province:MI
VERY PLEASED
Date: Apr 02, 2015
Name:
Randi A
State/Province:MI
The plant I originally ordered as a gift was not available but Amy was a great help in assisting me to select an alternate plant. The receiver said that the plant was in healthy and in good condition. I will definitely use Chelsea Flower Shop again!
Date: Mar 22, 2015
Name:
Mr and Mrs Donald H
State/Province:MI
VERY SATISFIED - THANK YOU
Date: Mar 15, 2015
Name:
Sandra B
State/Province:NH
Outstanding Bouquet! Delivery was perfect! Definitely pays to use a local flower shop! Website was easy to use and depicted the flower arrangements accurately. Will definitely use again and have recommended to friends and family!
Date: Mar 14, 2015
Name:
Mary M
State/Province:MI
The arrangement did exactly what I wanted it to do, cheer someone up. They called me to tell me how beautiful the arrangement was and how fresh the flowers were. Thanks for the great service. I will definitely recommend your shop for future purchases.
Date: Mar 04, 2015
Name:
Adam H
State/Province:MI
Great with working around work schedules
Date: Mar 02, 2015
Name:
Jessie O
State/Province:MI
A very beautiful arrangement, and our daughter, who sent it, came to visit us and said that it is exactly as shown on your website. We were not home when you delivered, so your driver took it to the office of our apartment complex so it wouldn't freeze. We are very pleased with Clelsea Flower Shop and will recommend it to others. Thank you.
Date: Mar 01, 2015
Name:
Cindy C
State/Province:PA
My mom loved the flowers. The arrangement was for Valentine's Day.
Very happy with the service, product, and ease of ordering.
Date: Feb 16, 2015
Name:
Kate H
State/Province:MI
My husband ordered a dozen long stem red roses for me for Valentine's Day. He ordered the online them remembered he wanted to add a couple stems of our wedding flower. He called the shop directly and said the lady who helped him was a 'rock star'. They were delivered as requested and the flowers are beautiful as always. They sat on my desk and smelled great all day.
Date: Feb 11, 2015
Name:
Mary C
State/Province:MI
Service and delivery was wonderful. Fruit basket was huge! Flowers were beautiful. I will definitely use your company again. I am very pleased.
Thank you!
Date: Jan 26, 2015
Name:
Cheryl N
State/Province:MI
My arrangement is just beautiful! I have never seen such large and long-lasting lilies. You have provided excellent service for at least 10 years.
Date: Jan 24, 2015
Name:
Susanne J
State/Province:UT
We enjoy using Chelsea Flower shop because they have such lovely flowers, arrange them with style, deliver promptly, charge a fair and modest fee to deliver, and have pleasant and knowledgable staff.
Date: Jan 13, 2015
Name:
Christa J
State/Province:MI
The flowers were indeed very beautiful.
Date: Dec 21, 2014
Name:
Karen B
State/Province:MI
Flower arrangement is gorgeous. I really appreciated your customer service. I wish you had included a packet of preservative.
Karen Bourdon
Date: Dec 20, 2014
Name:
Catherine S
State/Province:MI
Beautiful plant, super happy!!
Date: Nov 18, 2014
Name:
Marti C
State/Province:MI
The birthday flowers I received were beautiful and smelled fresh. My bouquet was very colorful and brightened my day.
Date: Nov 10, 2014
Name:
Lea M
State/Province:MI
Flowers are still full and beautiful 4 days later!
Date: Oct 30, 2014
Name:
Gloria K
State/Province:MI
The process was quick and reliable. I know the recipient was thrilled.
Date: Oct 28, 2014
Name:
Sarah K
State/Province:MI
Delivery was accurate and on-time, and the plant looked very fresh and MUCH bigger than I had anticipated since I ordered the smallest (cheapest!) available. I will definitely order from here again.
Date: Oct 27, 2014
Name:
Eric K
State/Province:MI
Ordering process was easy. Arrangement was well received!
Date: Oct 23, 2014
Name:
Karen L
State/Province:MI
My flower arrangement was beautiful!
Date: Oct 20, 2014
Name:
Molly T
State/Province:MI
The flowers were beautiful!
Date: Oct 17, 2014
Name:
Anne L
State/Province:MI
The flowers were left on our porch and picked up by our daughter who brought them into the house. That was very satisfactory as the weather was fine. There was a call on our answering machine to confirm the delivery.
The arrangement is beautiful as is always the case with your products.
Thank you,
Anne Laurance
Date: Sep 08, 2014
Name:
Thomas H
State/Province:WI
Chelsea Flowers has always given consistently great service
Date: Sep 05, 2014
Name:
Sally G
State/Province:MI
As always, Chelsea delivers gorgeous fresh flowers on time. Arrangement still looked good a week later.
Date: Sep 04, 2014
Name:
James S
State/Province:MI
Did a great job of sorting through my poor directions to deliver my order.
Date: Sep 03, 2014
Name:
Lance G
State/Province:MO
The person who received the flowers said that they were absolutely beautiful. I'm happy.
Date: Aug 27, 2014
Name:
Anna G
State/Province:GA
LOVE Chelsea Flower Shop. I called by phone and ordered an arrangement for my mother who works at the UofM for a special occasion. I like to support local businesses and wanted something special. Spoke with Kristi who ended up arranging something so beautiful that upon arrival on time as stated, my mother was moved to tears. Thank you Kristi and Chelsea Flower Shop!!!
Date: Aug 26, 2014
Name:
Nathan L
State/Province:IL
I have only had excellent experiences ordering flowers from Chelsea Flower Shop, particularly when Norton's Flowers let me down by delivering Valentine's Day flowers more than 6 hours after the time schedule they had set. All of my orders from Chelsea have been delivered earlier than expected and the arrangements have all been perfect! I will continue purchasing all my flower needs from Chelsea Flower Shop!
Date: Aug 25, 2014
Name:
Carole B
State/Province:MI
Beautiful arrangement. Better than most.
Date: Jul 12, 2014
Name:
Terrie F
State/Province:MI
If I thought my order was not being processed by Chelsea Florist in Ann Arbor I would have never placed the order. This will be the last time I order online at this site.
Date: Jun 06, 2014
Name:
Kimberly L
State/Province:MI
Chelsea Flower shop is the best florist in Ann Arbor! Beautiful flowers arranged artistically, on-time delivery, and great service make them so wonderful to work with. Plus, I feel I get a high quality arrangement for what I spend. Thank you, Chelsea Flower shop!
Date: May 22, 2014
Name:
Gwen J
State/Province:NM
Excellent I can trust you! Thank you!
Date: May 14, 2014
Name:
Gena P
State/Province:MI
beautiful arrangement,colors glorious and smelled wonderful made me very happy
Date: May 13, 2014
Name:
Nan S
State/Province:MI
The flowers are beautiful!
Date: May 13, 2014
Name:
Elaine K
State/Province:MI
Having been a customer of Chelsea Flower Shop for over 40 years I am always very happy with their work. Again I most recent arrangement lives up to my expectations.
Date: May 13, 2014
Name:
Dolores B
State/Province:MI
flowers were gorgeous as always
Date: May 08, 2014
Name:
Lianna S
State/Province:MI
Beautiful!
Date: Apr 10, 2014
Name:
Elisa S
State/Province:MI
Prompt, friendly, and professional. We used Chelsea flowers for our wedding years ago and appreciate the value and variety of a local Ann Arbor store!
Date: Apr 09, 2014
Name:
Dana M
State/Province:MI
My friend LOVED the flowers, and she said they lasted for much longer than she expected.
Date: Apr 06, 2014
Name:
kristin b
State/Province:MI
Chelsea always does a great job. I don't order flowers from anyone else. Fresh and unique. Love 'em!
Date: Apr 03, 2014
Name:
Cynthia A
State/Province:MI
I ordered the flowers for my husband's funeral, they were beautiful!
Date: Mar 29, 2014
Name:
Lynne A
State/Province:MI
I have always been able to count on Chelsea Florist whether sending plants or flowers to California or locally. Today was no exception. I called late morning to order and within a couple of hours, the delivery was made. The report is the flowers are gorgeous. I have always been able to request unusual arrangements and your company has provided elegant results.
Date: Mar 24, 2014
Name:
Sarah C
State/Province:MI
Date: Mar 14, 2014
Name:
Gerald and Fran F
State/Province:CA
Did not make it to the wake, but received notes from family who did attend that the arrangement was very nice.
Date: Feb 20, 2014
Name:
Carol L
State/Province:MO
Once again the service was great. I can always count on beautiful arrangements being delivered.
Date: Feb 17, 2014
Name:
Narda W
State/Province:MI
Date: Aug 20, 2013
Name:
Donald O
State/Province:MI
My Wife loved them.
Date: Jul 19, 2013
Name:
Morgan L
State/Province:MI
Beautiful arrangement and vase. I have been very happy with the array of colors that come in a Chelsea flower shop bouquet.
Date: Jun 05, 2013
Name:
kathleen m
State/Province:PA
Flowers were nice.
Date: May 25, 2013
Name:
jane s
State/Province:AZ
I did not see the arrangement but my Mom thought it was "absolutely beautiful". Thank you for getting the flowers to her in a timely manner. Overall a very good experience.
Date: May 24, 2013
Name:
Kathryn M
State/Province:FL
Recipient was very pleased with the azalea.
Date: May 16, 2013
Name:
June B
State/Province:MI
The arrangement is beautiful. After 4 days the flowers still look lovely.
Date: Apr 26, 2013
Name:
Patty L
State/Province:MI
The flowers are beautiful! Still going strong and I love them. I also received a bear and truffels ( : Everything was delivered nicely and I am just very happy ( :
Date: Apr 25, 2013
Name:
Jean K
State/Province:MI
My arrangement was extremely beautiful. I have received numerous compliments regarding how strikingly gorgeous it is. A colorful, welcome sign of spring!
Date: Apr 12, 2013
Name:
Catherine C
State/Province:MI
Date: Apr 11, 2013
Name:
Nancy B
State/Province:MI
I chose Chelsea Flowers because they have been my favorite for many, many years. This order was delivered in a timely fashion, and the recipient tells me they were beautiful daffodils which is exactly what I ordered.
Date: Apr 11, 2013
Name:
Terry L
State/Province:MI
The web site was easy to use and the flowers were appreciated. Great job as always.
Thank you,
Terry
Date: Apr 05, 2013
Name:
Carol L
State/Province:MO
I was very pleased with the service. They immediately called to explain problem with getting certain flowers and offered a substitute which I liked. I was told by the receipient the flowers were beautiful.
Date: Mar 28, 2013
Name:
Laura K
State/Province:AZ
You folks went the extra mile (literlly) to deliever the sympathy arrangement to my sister-in-laws place of work, so that it would not freeze if left outside her residence. Thanks so much for your sensitivity.
Date: Mar 21, 2013
Name:
Liza B
State/Province:MI
Our office received an arrangement from your shop and they are beautiful. I personnally love arrangements that are more than roses or carns and yours definitely has a very nice variety of stems. The arrangement also seems to be holding up nicely and looks as good as when it was delivered on Monday.
Date: Mar 04, 2013
Name:
Phyllis L
State/Province:CO
I didn't see the flowers but was told they were "huge" and very fragrant, that even the hospital staff commented on them. Thank you.
Date: Mar 04, 2013
Name:
Scott W
State/Province:MI
Beautiful arrangement, recipient really loved them.
Date: Feb 28, 2013
Name:
Patrick S
State/Province:PA
great arrangement, recipient was very happy with it. second time i have used chelsea and i plan on doing it again.
Date: Feb 22, 2013
Name:
Audrey J
State/Province:IN
I was unable to attend the funeral, but Chelsea Flowers provided a beautiful floral arrangement from my family. It helped in such a stressful time. I chose them because of their ratings and was not disappointed.
Date: Feb 21, 2013
Name:
Audrey J
State/Province:IN
Flowers were sent to a funeral we could not attend. They were beautiful (according to family members there)and were delivered in a timely manner. Thank you.
Date: Feb 20, 2013
Name:
Roua A
State/Province:MI
The arrangement arrived on time and was just as beautiful as its picture! I will definitely use Chelsea Flower Shop for future occasions.
Date: Feb 19, 2013
Name:
Kate Y
State/Province:MI
My fiancé has had Chelsea Flowers deliver arrangements to my office many times and they are always beautiful and long lasting.
Date: Feb 19, 2013
Name:
Jeanne C
State/Province:MI
The flower arrangement was very modern and tasteful, and the flowers were extremely fresh. Chelsea Flower Shop always does high quality work! They rock!!
Date: Feb 18, 2013
Name:
Wanda C
State/Province:MI
Received my flowers on Thursday and forgot them at my office over the weekend. Monday morning they looked exactly the same as the day they were delivered - beautiful!
Date: Feb 18, 2013
Name:
Brenda C
State/Province:MI
My husband always buys flowers from Chelsea Flowers. They are always fresh and nicely arranged.
Date: Feb 12, 2013
Name:
Amber H
State/Province:MI
Delivered a beautiful arrangement to my apartment on a Saturday. Couldn't have asked for better service! And better yet, my lillys are still blooming a week later!
Date: Jan 22, 2013
Name:
Diana B
State/Province:MI
Always friendly service and beautiful arrangements.
Date: Jan 10, 2013
Name:
Bernadette R
State/Province:MI
Excellent service and complete satisfaction!
Date: Jan 03, 2013
Name:
Cean W
State/Province:MI
The flowers were beautiful and lasted all week, even the roses!! Thanks.
Date: Dec 24, 2012
Name:
MATTHEW K
State/Province:MI
we never got confirmation of delivery
Date: Dec 15, 2012
Name:
Carolyn K
State/Province:MA
I live in Massachusetts so I was nervous about ordering over the internet. But I've been told that the arrangement was beautiful.
Date: Nov 30, 2012
Name:
Mary N
State/Province:CA
Great experience. Easy to order. Competetively priced. Beautiful bouquet!! (I thought I'd ordered a simular but different bouquet but that was probably my error.)
Date: Nov 26, 2012
Name:
Carrie A
State/Province:MI
Floral Arrangement was beautiful!! Thank you!!
Date: Nov 07, 2012
Name:
Paul J
State/Province:GA
All I know is that the recipient is thrilled.
Date: Oct 29, 2012
Name:
Christine
State/Province:MI
The arrangement of roses was outstanding and one like I have never seen before. I was a little disappointed when 1/3 started to wilt. I tried to revive with the warm water/cut stem but it did not work.
Date: Oct 19, 2012
Name:
Anne L
State/Province:MI
Your arrangement are always a joy to receive. Thank you for your continued presence in the Ann Arbor area.
Anne Laurance
Date: Oct 14, 2012
Name:
Meg B
State/Province:MI
The flowers were extremely beautiful and I loved the arrangement. I was so shocked & happy to receive them. Thank you!
Date: Oct 12, 2012
Name:
Gayle A
State/Province:MI
Date: Oct 09, 2012
Name:
Petko M
State/Province:IT
The flowers were lovely..thank you.
Date: Oct 08, 2012
Name:
Victoria A
State/Province:GA
The flowers were exactly what we wanted and ordered. They were delivered quickly and efficiently.
Date: Oct 01, 2012
Name:
Kate Y
State/Province:MI
My boyfriend ordered a rose arrangement online and they delivered on time with no issues. Beautiful arrangement. Flowers lasted very well. Have received several arrangements from Chelsea Flower Shop with no complaints.
Date: Sep 20, 2012
Name:
Ellen B
State/Province:MI
Beautiful flowers, lovely arrangement. Nothing groundbreaking, necessarily, but a simple, lovely bouquet of fresh roses can't be beat. :)
Date: Sep 13, 2012
Name:
Millie P
State/Province:MI
The flowers were lovely..thank you.
Date: Jun 12, 2012
Name:
Azadeh P
State/Province:MI
Date: Jun 01, 2012
Name:
Susan F
State/Province:MI
The mother's day flowers were gorgeous! white roses, white hydrangeas, white dendrobium (sp?) orchids. Stunning, sophisticated, and the orchids lasted until June 1. Chelsea never fails to please with design and quality.
Date: May 29, 2012
Name:
Teresa J
State/Province:MI
Excellent service. Beautiful arrangment. My daughter was in awe.
Date: May 15, 2012
Name:
Ann K
State/Province:MI
They were a surprise that arrived while I was out. They are beautiful and giving me much pleasure each day. The person that ordered them via Internet said they enjoyed being able to see what they were ordering. I would appreciate it if you did not share this email with the rest of the world. Thank you.
Date: May 15, 2012
Name:
Pat M
State/Province:MI
The most gorgeous bouquet ever! I was very impressed. Thank you.
Date: Apr 30, 2012
Name:
Teresa
State/Province:MI
THEY WERE AWESOME, I WAS GONE FOR THE WEEKEND AND WHEN I GOT BACK ON SUNDAY EVENING THE ROSES BLOOMED AND I WATER THEM AND THEY LOOK LIKE THE FIRST DAY I GOT THEM, WHICH WAS LAST THURSDAY.
Date: Apr 28, 2012
Name:
LINDA
State/Province:MI
Placed an order at 1pm on Saturday and the flowers were delivered the same afternoon. Great service and the recipient reported the flowers were beautiful. Thank you.
Date: Apr 26, 2012
Name:
Danette S
State/Province:MI
Date: Apr 13, 2012
Name:
Alan F
State/Province:MI
I requested a custom order and the flowers were beautiful! My wife loved them!
Date: Apr 10, 2012
Name:
Millie P
State/Province:MI
the flowers were beautiful...this time someone strengthened the Gerber daisy stems with plastic tubes...they didn't in a less recent bouquet I recd. Thanks for that! One stem of lillies would have sufficed...two multi-flowered stems was too much too heavy a smell... I could have enjoyed more carnations, my favorite but you wouldn't hv known that so I forgive. I gave away one stem of the lillies just to survive in my apartment. But, thank you for the continued efforts over the yrs for the Pope family and the nice work you do.
Millie
Date: Apr 02, 2012
Name:
Bernardo
State/Province:MI
Was not delivered the products as show on the photo in the website.
Date: Mar 02, 2012
Name:
Mark
State/Province:ON
Flowers were great, and delivered on time. I ordered over the Internet from Canada, and everything went smoothly with no problems whatsoever.
Date: Jan 26, 2012
Name:
Danette S
State/Province:MI
I was told by the recipient of the flowers that they were beautiful. She was very happy with the arrangement.
Date: Jan 18, 2012
Name:
Anne E
State/Province:MI
Plant arrived on time. I was told it was very nice looking!
Date: Jan 05, 2012
Name:
Dorothy J
State/Province:MI
The arrangement was beautiful and delivered when requested.
Date: Dec 05, 2011
Name:
Julie J
State/Province:SC
The arrangement was beautiful.
Date: Nov 24, 2011
Name:
Mary a
State/Province:MI
The flowers are beautiful and arranged very nicely. I was quite pleased with it. So far they are lasting well.
Date: Nov 21, 2011
Name:
Katharine F
State/Province:MI
The recipient was delighted with the flowers and sent all of us a photo of the bouquet, which was lovely. The web application worked very well, despite the fact that the shop was closed (on a Sunday). Thanks and best wishes, Kate
Date: Jun 23, 2011
Name:
Mike a
State/Province:MI
Flowers were fresh colorful and a great variety. Two bouquets were delivered from you the same day and both were different and beautiful.
Date: Jun 01, 2011
Name:
Cathy W
State/Province:MI
Date: May 26, 2011
Name:
Danette S
State/Province:MI
The peace lily was absolutely gorgeous. I was very pleased with it. I used the online website for Chelsea Flower Shop. It was very user-friendly.
Date: May 08, 2011
Name:
Cozette G
State/Province:MI
They always send lovely flowers and so fresh and artistic in appearance.
Date: Mar 29, 2011
Name:
Judith H
State/Province:MI
Always quality, always reliable. Thank you.
Date: Feb 28, 2011
Name:
Eric N
State/Province:MI
The transaction with Chelsea Flower Shop was a smooth, easy process-no difficulties at all. The transaction was electronic with a follow-up call. The receptionist was helpful and very nice. The delivery was on time on an especially busy day. Excellent product and service.
Date: Dec 02, 2010
Name:
Cozette
State/Province:MI
Hi Claire-The flowers are perfectly lovely sent by my daughter and I am enjoying them so much. Cozy Grabb
Date: Oct 29, 2010
Name:
Judith H
State/Province:MI
I ordered flowers for my church sanctuary and they were beautiful. Ordering on-line was quick and easy and saved me lots of time. Thanks for another job well done!
Date: Oct 01, 2010
Name:
Carol F
State/Province:MI
From the time I placed the order, it was created and delivered to my daughter within 45 minutes, which is unbelievable!!! The only concern I have is that she did not tell me if she received the chocolates I ordered with the bouquet. Could you verify that a small box of chocolates was included with the order. Thank you.
Otherwise I was extremely impressed with the service and fast delivery!
Date: Sep 24, 2010
Name:
Ellen V
State/Province:MI
Chelsea floral arrangements are consistent and beautiful.
Date: Aug 11, 2010
Name:
Tj L
State/Province:MI
I was looking for a flower shop to deliver a surprise to my girl who works in AA. Searching the net, I found allot of positive feedback about your shop, so I selected it based on this info. The web interface was easy to use, the flowers arrived as requested and they were done wonderfully. She was very surprised/happy, and as such, so was I. I will use your services again.
Date: Aug 10, 2010
Name:
William from Germany L
State/Province:NY
My wife who was visiting in Ann Arbor during our anniversary said you delivered beautiful flowers.
Date: Aug 02, 2010
Name:
Tim G
State/Province:MI
I picked Chelsea Flower Shop from the internet - and made the right choice. Beautiful flowers and chocolates delivered with smiles - perfect!
Date: Aug 01, 2010
Name:
Lisa R
State/Province:NH
Wonderful people to work with!!
Date: Jun 23, 2010
Name:
Roberto R
State/Province:MI
Date: Jun 14, 2010
Name:
Pete W
State/Province:MI
Date: Jun 08, 2010
Name:
Lynn L
State/Province:MI
Date: Jun 07, 2010
Name:
Robert W
State/Province:MI
Florence does not have an email address but she did phone us on Friday saying how lovely the plant was. She was very happy to receive it.
I am very satisfied that you were able to deliver the plant on Friday as requested on such short notice. EXCELLENT service!!!
Thanks,
Robert Wylie
Toronto Ontario Canada.
Date: Jun 07, 2010
Name:
Jackie V
State/Province:MI
These were the most beautiful flowers i have ever received!!! So tasteful and fun and beautiful!! I love chelsea flowers!
Date: Jun 03, 2010
Name:
John W
State/Province:MI
Date: May 10, 2010
Name:
Ellen V
State/Province:MI
Historically your arrangements have always been superior; you did not disappoint! The arrangement is vibrant and the container superior.
Date: Apr 28, 2010
Name:
Katherine E
State/Province:NY
Great service, great flowers! My mom sent me a photo of the bouquet and it looked exactly like the photo online -- and I am skeptical of online photos ever looking like what you actually get in real life. Thanks for making my mom's birthday a success!
Date: Apr 21, 2010
Name:
Judith H
State/Province:MI
Your prompt delivery and your quality of flowers and presentation are what set you apart from others. I appreciate your attention to detail.
Date: Apr 21, 2010
Name:
Beth H
State/Province:MI
Theh recipient loved her floweres/balloon and they arrived on the requested date - with just 1 day's notice. THANKS
Date: Apr 20, 2010
Name:
Wendy W
State/Province:MI
It was a beautiful arrangement to begin with and still looks great 5 days later! I did have to remove the balloon this past Sunday because it was deflating. Just for comparison, other balloons I received the same day are still going strong! Thanks for the lovely arrangement...it made my birthday extra special!
Date: Apr 19, 2010
Name:
Melissa H
State/Province:MI
Beautiful. Thank you.
Date: Apr 14, 2010
Name:
Jeremy H
State/Province:MI
Very satisfied. Flowers were delivered on time and still looked fresh many days later.
Date: Apr 11, 2010
Name:
Laurita T
State/Province:MI
5 - The spring birthday bouquet was outstanding.
Date: Apr 05, 2010
Name:
Jody R
State/Province:MI
They were beautiful and made my day!
Date: Apr 02, 2010
Name:
Lisa B
State/Province:MI
The flowers were beautiful and continue to be
Date: Mar 22, 2010
Name:
Katie R
State/Province:MI
really pretty
Date: Oct 28, 2009
Name:
Susan R
State/Province:MI
Beautiful arrangement, delivered quickly.
Date: Oct 27, 2009
Name:
Jeffrey W
State/Province:MI
Excellent service and prompt delivery. I especially appreciated the added touch of the greeting card with the appropriate style of the occasion.
Definately a top choice selection and has earned my business going forward.
Date: Oct 19, 2009
Name:
Heather G
State/Province:MI
The arrangement is beautiful and just gets more so each growing day.
Date: Sep 25, 2009
Name:
Tresa
State/Province:MI
Date: Jan 04, 2009
Name:
Shannon R
State/Province:MI
My flowers were delivered to my job ordered from my incarcerated boyfriend. Very beautiful and truly surprised treat!!
Date: Sep 25, 2008
Name:
Kellie S
State/Province:MI
I have been a customer of Chelsea Flower Shop for over 25 years and have never been dissatisfied nor have any of the special people in my life that I have sent these quality flowers to. I live in Brooklyn, Michigan and have plenty of other florist choices, however I will never find a more efficient flower expertise store in all of Michigan. Thank you Chelsea Flower Shop for always being there! You're the best!!!
Date: May 01, 2008
Name:
Anne W
State/Province:MI
I have been buying flowers at Clelsea Florest for over 27 years. Including my wedding, and I would not go anywhere else.
Date: Jan 14, 2006
Name:
Beth K
State/Province:MI
Excellent service and selection!
Date: Jul 22, 2004
Name:
Aaron K
State/Province:MI
Great flowers for the value, perfect way to kick off a new addition of a baby girl!!
